Hafren Dyfrdwy - Severn Dee

Since 1st July 2018 Aquam Water Services has been handling all applications for the hire of temporary water standpipes for use within the Hafren Dyfrdwy Water network.

Our contact details are:

01978 661855

hafrendyfrdwy@aquamcorp.co.uk

c/o Welsh Water, Players Industrial Estate, Clydach, Swansea SA6 5BQ

Our team are on hand to assist both new and existing customers with the standpipe application process and ensure that you receive your metered standpipe quickly and efficiently.

Please note that only approved standpipes obtained through ourselves may be used within the Hafren Dyfrdwy Water network and the use of any other equipment will neither be compliant nor legal and could result in prosecution.

If you witness an unapproved standpipe being used please report it to us either directly to the depot or via a link on this page. All reports are treated in the strictest confidence.

Standpipe Applications

If you would like to process a standpipe application or receive a quote, please complete the below application form and a copy of your application/quote will be emailed to you and the depot for processing.

Please be aware that you must have an account with us to be able to place an order.

If you don’t currently have an account, please complete our Credit Account Application via the link on this page.

Standard Charges

22mm Metered Standpipe Rental - £39.00 per week

40mm Metered Standpipe Rental - £67.00 per week

Water Usage - £2.4031 per cubic metre
(all prices exclude V.A.T)

Delivery & Collection

We aim to deliver as soon as possible to meet your needs, to anywhere within the Hafren Dyfrdwy network (delivery cost will be quoted) alternatively customers may prefer to collect from their nearest available distribution point.

Please note you will need to contact the Office prior to your requested collection date to arrange the Off‑hire.

Meter Readings

All our standpipes are now supplied with smart meters that allow us to obtain meter readings remotely. On occasions we will request a meter reading from you and this can be supplied to us by:

Phone – 01978 661855

E-Mail – hafrendyfrdwy@aquamcorp.co.uk

Hydrant Use

22mm and 40mm Approved Standpipes are only permitted to be used on wash-out hydrants in the Hafren Dyfrdwy Water region.

The use of Fire Hydrants is strictly prohibited unless prior permission has been given by Hafren Dyfrdwy - Severn Dee.

Hafren Dyfrdwy - Severn Dee standpipes are only permitted to be used on hydrants in the Hafren Dyfrdwy Water region, if you require a standpipe out of this area, please locate the correct water company via our interactive map and contact the relevant depot.

If you require any further assistance please don’t hesitant to contact us.

Calm Network Training

It is recommended that each user operating standpipe equipment on this network should have a Calm Network Certificate.

On successful completion of the free online Calm Network Training course, operators receive a certificate. Their details are registered on a central database for a year, after which an annual refresher course is required to keep their skills up-to-date.

Any further questions, please phone 01332 412303 or email calmnetwork@aquamcorp.co.uk.

Click here to register for Calm Networks Training (will open in a new browser tab)

Our depot opening hours are 7.30am to 4.00pm Mon - Friday.