United Utilities

Since 1st April 2007 Aquam Water Services has been handling all applications for the hire of temporary water standpipes for use within the United Utilities Water network.

Our contact details are:

0151 257 7992

unitedutilities@waterservicesltd.com

uu-logo

Our team are on hand to assist both new and existing customers with the standpipe application process and ensure that you receive your metered standpipe quickly and efficiently.

Please note that only approved standpipes obtained through ourselves may be used on the United Utilities network and the use of any other equipment will neither be compliant nor legal and could result in prosecution.

If you witness an unapproved standpipe being used please report it to us either directly to the depot or via a link on this page. All reports are treated in the strictest confidence.


Coronavirus

Covid 19 and Our Services

"Aquam Water Services is committed to providing a standpipe management service to you and will continue to remain available through the current Covid 19 pandemic. We are committed to our staff and customers and seek to minimise any contact which would place either party at risk of contracting Covid 19, as such we have changed our procedures as follows:

  • A skeleton staff will operate at the depot as staff home work where possible
  • Staff will remain available to deliver and collect standpipes as required
  • If you wish to off hire at the depot please ring in advance so that we can ensure we are available
  • Working hours at the depot will change to 7.30- 4.00pm"

CEO, Phil Walker

Covid 19: Risk Assessment Supporting Documents


Standpipe Applications

If you would like to process a standpipe application or receive a quote, please complete the below application form and a copy of your application/quote will be emailed to you and the depot for processing.

Please be aware that you must have an account with us to be able to place an order.

If you don’t currently have an account, please complete our Credit Account Application via the link on this page.

Standard Charges

22mm Metered Standpipe Rental - £33.50 per week

Water Usage - £1.716 per cubic metre
(all prices exclude V.A.T)

Delivery & Collection

We are able to deliver standpipes within the United Utilities area for a charge – Price on application, alternatively customers may prefer to collect from their nearest available depot.

Meter Readings

All our standpipes are now supplied with smart meters that allow us to obtain meter readings remotely. On occasions we will request a meter reading from you and this can be supplied to us by:

Phone – 0151 257 7992

E-Mail – unitedutilities@waterservicesltd.com

Customers may also use the Meter Readings Form on this webpage.

Hydrant Use

Only United Utilities Equipment will be allowed to connect to the water network these are a unique design and easily recognizable.

Note, it is a criminal offence to connect to United Utilities water network using one of your own Standpipes you could be subject to a fine of £1000.00p and upon conviction for illegal use you will also be liable for any other claims made against United Utilities or Aquam Water Services. Ltd for damage or compensation as a result of the illegal connection.

United Utilities Standpipes now contain a built-in water meter that records your water usage , as per our terms & conditions it is the Standpipe users responsibility to provide us with a monthly reading which you will then be invoiced for the water used.

Aquam Water Services is working alongside United Utilities in implementing these new regulations and supplying any future applications for Standpipes.

If you require any further assistance please don’t hesitant to contact us.

Standpipe Application Form

Your application has been submitted and will now be processed.

A confirmation message has been sent to your email address.

Note: You may have to check your email junk folder.

Thank you, we'll be in contact again shortly!



If you prefer to use a paper form, download our applicaton form below:

Aquam Water Services are proud to have achieved the following accreditations.

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