Thames Water

Since the 1st May 2012 Aquam Water Services has been handling all applications for the hire of temporary water standpipes for use within the Thames Water network.

Our contact details are:

01895 231768

thameswater@aquamcorp.co.uk

Unit 27, Sarum Complex, Salisbury Road, Uxbridge, Middlesex UB8 2RZ

Our team are on hand to assist both new and existing customers with the standpipe and licence application process and to ensure that you receive your metered standpipe quickly and efficiently. All applicants must obtain the correct water licence, which is based on your likely daily water requirements.

Please note that only approved standpipes obtained through Aquam Water Services Ltd are authorised to be used on the Thames Water network and the use of any other equipment will neither be compliant nor legal and could result in prosecution.

If you witness an unapproved standpipe being used please report it to us either directly to the depot or via the link on this page. All reports are treated in the strictest confidence.

Standpipe Applications

If you would like to process a standpipe application or receive a quote, please complete the below application form and a copy of your application/quote will be emailed to you and the depot for processing.

Standard Charges

(all prices exclude V.A.T)

25mm Metered Standpipe Hire	-	£36.50 per week
		£610.00 Six-month pre-paid rate
		£1,020.00 Annual pre-paid rate
60mm Metered Standpipe Hire	-	£61.00 per week
		£780.00 Six-month pre-paid rate
		£1,365.00 Annual pre-paid rate

The scale of regular user licences and charges can be found in the following table:

Regular User Licences		All prices exclude VAT
Low Demand (0 to 1.0m³ per Day) Only applicable to 25mm Standpipes		Monthly Fee £36.86
Average Demand (1 to 10m³ per Day)		Monthly Fee £187.17
High Demand (10 to 20m³ per Day)		Monthly Fee £375.06
Very High Demand (More than 20m³ per day)		By Agreement
Shorter Term Licences available		On Application

Daily Usage		Allows to extract up to 20,000 litres per day
First Day		£159.18
Subsequent Days		£57.80

Please note, all invoices for licenses and standpipes for the Thames Water network are due for immediate payment and standpipes and licenses can not be released until payment has been received.

Delivery & Collection

We are able to deliver standpipes within 1 working day anywhere within the Thames Water network (please enquire for cost), alternatively customers may prefer to collect from their nearest available depot.

Please note you will need to contact the Office prior to your requested collection date to arrange the Off‑hire.

Meter Readings

All our standpipes are now supplied with smart meters that allow us to obtain meter readings remotely. On occasions we will request a meter reading from you and this can be supplied to us by:

Phone – 01895 231768

E-Mail – thameswater@aquamcorp.co.uk

Customers may also use the Meter Readings Form on this webpage.