South East Water

Coronavirus: Covid 19 and Our Services

"Aquam Water Services is committed to providing a standpipe management service to you and will continue to remain available through the current Covid 19 pandemic. We are committed to our staff and customers and seek to minimise any contact which would place either party at risk of contracting Covid 19, as such we have changed our procedures as follows:

  • A skeleton staff will operate at the depot as staff home work where possible
  • Staff will remain available to deliver and collect standpipes as required
  • If you wish to off hire at the depot please ring in advance so that we can ensure we are available
  • Working hours at the depot will change to 7.30- 4.00pm"

Managing Director, Phil Walker

Covid 19: Risk Assessment Supporting Documents

Aquam Water Services ​are the service provider for all hired standpipes on behalf of South East Water.

Our contact details are:

023 9263 9616


Our customer services team will be on hand to assist both new and existing customers with the standpipe application process and ensure that you receive your new metered standpipe quickly and efficiently.

Standard Charges

22mm Metered Standpipe Rental - £27.00 per week

40mm Metered Standpipe Rental  £57.00 per week

Water Usage - £1.28 per cubic metre
(all prices exclude V.A.T)

Delivery & Collection Service

In future as part of our enhanced service we will offer customers the ability to collect or receive delivery of their standpipes on a same day or guaranteed 24 hour delivery basis. Delivery is available throughout the South East Water Region for a fixed charge of £15.

Meter Readings

Customers will be required to provide meter readings on a monthly basis and these can be provided to us by:

Phone: 023 9263 9616


Web - Using the Meter Readings Tab on this webpage