Severn Trent Water

Since 1st April 2016 Aquam Water Services has been handling all applications for the hire of temporary water standpipes for use within the Severn Trent Water network.

Our contact details are:

01332 416445

severntrentwater@aquamcorp.co.uk

10-12 Jubilee Parkway, Jubilee Business Park, Derby DE21 4BJ

Our team are on hand to assist both new and existing customers with the standpipe application process and ensure that you receive your metered standpipe quickly and efficiently.

Please note that only approved standpipes obtained through ourselves may be used within the Severn Trent Water network and the use of any other equipment will neither be compliant nor legal and could result in prosecution.

If you witness an unapproved standpipe being used please report it to us either directly to the depot or via a link on this page. All reports are treated in the strictest confidence.

Standpipe Applications

If you would like to process a standpipe application or receive a quote, please complete the below application form and a copy of your application/quote will be emailed to you and the depot for processing.

Please be aware that you must have an account with us to be able to place an order.

If you don’t currently have an account, please complete our Credit Account Application via the link on this page.

Standard Charges

22mm Metered Standpipe Rental - £39.00 per week

40mm Metered Standpipe Rental - £67.00 per week

Water Usage - £2.6080 per cubic metre
(all prices exclude V.A.T)

Delivery & Collection

We aim to deliver as soon as possible to meet your needs, to anywhere within the Severn Trent Water network (delivery cost will be quoted) alternatively customers may prefer to collect from their nearest available distribution point.

Please note you will need to contact the Office prior to your requested collection date to arrange the Off‑hire.

Meter Readings

All our standpipes are now supplied with smart meters that allow us to obtain meter readings remotely, however we may still request a meter reading from you and this can be supplied to us by:

Phone – 01332 416445

E-Mail – stmeter@aquamcorp.co.uk

Customers may also use the Meter Readings Form on this webpage.

Hydrant Use

22mm and 40mm Approved Standpipes are only permitted to be used on wash-out hydrants in the Severn Trent Water region.

The use of Fire Hydrants is strictly prohibited unless prior permission has been given by Severn Trent Water.

Severn Trent Water standpipes are only permitted to be used on hydrants in the Severn Trent Water region, if you require a standpipe out of this area, please locate the correct water company via our interactive map and contact the relevant depot.

If you require any further assistance please don’t hesitant to contact us.

Calm Network Training

Each user operating standpipe equipment on this network must have a Calm Network Certificate.

On successful completion of the free online Calm Network Training course, operators receive a certificate. Their details are registered on a central database for a year, after which an annual refresher course is required to keep their skills up-to-date.

Any further questions, please phone 01332 412303 or email calmnetwork@aquamcorp.co.uk.

Calm Certificate details are required to complete the Standpipe Application Form below *

Click here to register for Calm Networks Training (will open in a new browser tab)

Our depot opening hours are 7.30am to 4.00pm Mon - Friday.

Calm Networks Training

Find out more about Calm Networks Training.

Credit Application

Click here to apply for a credit account.

Report Hydrant Misuse

Click here to report unapproved Standpipes.

Terms & Conditions

Click here to view or print our T&Cs.

Standpipe Application Form

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