Dŵr Cymru - Welsh Water

Coronavirus: Covid 19 and Our Services

"Aquam Water Services is committed to providing a standpipe management service to you and will continue to remain available through the current Covid 19 pandemic. We are committed to our staff and customers and seek to minimise any contact which would place either party at risk of contracting Covid 19, as such we have changed our procedures as follows:

  • A skeleton staff will operate at the depot as staff home work where possible
  • Staff will remain available to deliver and collect standpipes as required
  • If you wish to off hire at the depot please ring in advance so that we can ensure we are available
  • Working hours at the depot will change to 7.30- 4.00pm"

Managing Director, Phil Walker

Covid 19: Risk Assessment Supporting Documents

Aquam Water Services handle all applications for the hire of temporary water standpipes for use within the ​Welsh Water network.

Our contact details are:

01792 346557

Our customer services team will be on hand to assist both new and existing customers with the standpipe application process and ensure that you receive your new metered standpipe quickly and efficiently.

Dŵr Cymru - Welsh Water

Please note that only standpipes obtained through ourselves in future may be used within the ​ Welsh Water network and the use of any other equipment will neither be compliant nor legal and could result in prosecution.

Standard Charges

22mm Metered Standpipe Rental - £33.00 per week

60mm Metered Standpipe Rental  £86.00 per week

Water Usage - £1.3321 per cubic metre

(all prices exclude V.A.T)

Delivery & Collection

We are able to deliver standpipes within 1 working day anywhere within the network (delivery cost will be quoted) alternatively customers may prefer to collect from their nearest available distribution point.

Meter Readings

Customers are required to provide a meter reading on a monthly basis. This can be supplied to us by:

Phone – 01792 346557

E-Mail –

Customers may also use the Meter Readings Tab on this webpage